ADA / Section 504 Disability Resources Grievance Procedures

When making a complaint in regard to disability related issues, the student should first lodge an informal complaint with Disability Resources (DR). Upon receipt of the complaint, DR will confer with the student to establish the nature of his/her complaint. DR shall provide a copy of the appropriate campus policy and inform the student of the avenues in which the specific issue can be addressed.  

Whether or not the informal resolution process is used, a person alleging discrimination may initiate the formal grievance resolution process by contacting the following people:

  • For reports by staff or third parties
    Director Human Resources
    Illinois College 
    1101 West College Avenue 
    Jacksonville, Illinois 62650 
    Phone: 217.245.3169
    Email: ichr@ic.edu
  • For reports by students
    Provost and Dean of the College
    Illinois College
    1101 West College
    Jacksonville, Illinois 62650
    Phone: 217.245.3014
    Email: catherine.oconnell@ic.edu
  • For reports by faculty
    Provost and Dean of the College
    Illinois College
    1101 West College
    Jacksonville, Illinois 62650
    Phone: 217.245.3014
    Email: catherine.oconnell@ic.edu

If a student has a grievance and would like to go outside the institution channels for resolution he or she may contact:

  • U.S. Department of Education
    Office of Civil Rights
    500 W. Madison Street, Suite 1475
    Chicago, Illinois 60661-4544
    Telephone: (312) 730-1560
    TDD toll-free: (877) 521-2172
    Fax: (312) 730-1576
    Email: OCR.Chicago@ed.gov

Note to faculty and staff: Accommodation decisions made by the Disability Resources Coordinator are to be implemented as recommended while an appeal is in process. Delays in the negotiations or the implementation of accommodations can be construed as a form of discrimination.