The case manager for the Student of Concern Committee receives the referrals. If the referral suggests that the student may be a student of concern, the student is asked (by phone and/or email) to meet with the case manager. In cases when the student is not available to meet with the case manager (e.g., the student has returned to a non-local permanent residence), the case manager will attempt to arrange a phone call with the student.
Based upon the information provided by the referral and from this meeting/phone call with the student, along with consultation with SCC members, the case manager will propose an action plan to the student. This plan will be outlined to the student in person by the case manager.
In accordance with FERPA, following assessment and intervention with the student of concern, the SCC will provide feedback to the referring individual to inform them of resolution of the case and any follow-up which may be needed.